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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ray Hipps

March 2, 2026

5  out of  5
rating by Ray Hipps
"Been the easiest Insurance company I dealt with and the cheapest"
Profile photo of Ray Hipps

Ray Hipps

March 2, 2026

5  out of  5
rating by Ray Hipps
"They are the easiest Insurance company I have dealt with and the cheapest"
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Kimberly Carter

February 18, 2026

5  out of  5
rating by Kimberly Carter
"Steve saved me over $300 on car insurance! Not only a great guy, but a fast and clear communicator as well. Thanks a bunch, Steve!"
We responded:
"Thank you Kim, our rates have been extremely competitive and glad you go better coverages for a lot less money. "
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Benson Susong

February 18, 2026

5  out of  5
rating by Benson Susong
"Steve saves you money, that’s the bottom line. I have always felt like a priority with him."
We responded:
"We try to prioritize every customer that walks in our doors and we greatly appreciate you when you come in, its always a good laugh!"
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Wyatt Phipps

February 18, 2026

5  out of  5
rating by Wyatt Phipps
"Super easy to work with and very responsive. He made everything straightforward and ended up pricing my coverage better than anyone else I checked with. Really appreciate the great service!"
We responded:
"We appreciate you giving our office the opportunity to serve you and earn your business. Glad we were able to provide you with a local office to walk into instead of just an 800 number!"
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Tambryn Ellenburg

February 17, 2026

5  out of  5
rating by Tambryn Ellenburg
"Steve always helps when you need something!"
We responded:
"Thank you for your continued business!"
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Stephen Wallace

February 17, 2026

5  out of  5
rating by Stephen Wallace
"Steve Goad has been an exceptional State Farm agent. He has d has addressed roofing, automobile accidents and home flooding. Steve and Terri have been very responsive to my insurance issues and has met all my expectations. They have quickly resolved any issues that occur with State Farm corporate claims adjusters. I would highly recommend Steve Goad State Farm for all your insurance needs."
We responded:
"Thank you Stephen for always being understanding during very hectic times. We strive to be there for the good days and the bad ones. "
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Dominic Farmer

January 26, 2026

5  out of  5
rating by Dominic Farmer
"Great people, great rates and awesome service!"
We responded:
"Thank you Dominic for the nice comment. Glad we can protect you for your Auto, Home and Rental House insurance needs."
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Felisha Kingery

January 5, 2026

5  out of  5
rating by Felisha Kingery
"Steve is awesome and provides excellent customer service. He always responds quickly, explains things clearly, and makes sure we understand our coverage. Pricing is fair, and we truly feel taken care of. Highly recommend Steve for anyone looking for a reliable insurance agent."
We responded:
"Thank you Felisha and we take pride in making sure you feel welcomed and reassured that you are protected for all your insurance needs!"
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joe fink

December 9, 2025

5  out of  5
rating by joe fink
"This agency has been friendly and very accommodating thru the many years I've been with them...been with them since back when Malones operated it ...I insure 2 motorcycles and 4 vehicles"
We responded:
"Thank you Joe, we greatly appreciate your commitment and longevity with State Farm for all your insurance needs."
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Christy Justice

November 20, 2025

5  out of  5
rating by Christy Justice
"Steve and his team are exceptional. He’s always been there to help, even when it may seem impossible. Thank you for such great service over the years."
We responded:
"We always are thankful for great customers like you and all the areas you need us to protect you."
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Spencer Mathes

November 18, 2025

5  out of  5
rating by Spencer Mathes
"Goes above and beyond!"
We responded:
"Thank you Spencer for the kind words. We are always here to help!!!"
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Audra Nelson

October 15, 2025

5  out of  5
rating by Audra Nelson
"Not only did he save me money on my car insurance, he saved my daughters life!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joshua Williamson

October 3, 2025

5  out of  5
rating by Joshua Williamson
"I just added a second vehicle to my insurance. Steve contacted me me after I had set up, and got me savings on my policy. He didn’t have to do that but he took the time to reach out and save me money. That is good customer service and shows they do value their customers and Know what’s important."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kelly Winchell

October 3, 2025

5  out of  5
rating by Kelly Winchell
"Been depending on Mr Goad to protect my assets for probably 8 years now. I’ve never called his office that he didn’t answer . He’s always promptly attended to our needs and saw the issue through to the end. I wish I’d switched sooner . Glad to have him on my side ."
We responded:
"Our office strives to make sure the insurance process is extremely smooth and easy for you. Thank you Kelly!"
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Jessica Lutz

October 3, 2025

5  out of  5
rating by Jessica Lutz
"We have worked with a Steve Goad for several years after being with another company who didn't offer one on one help. The lower rates, customer service and all around experiences with the company as a whole will keep me as a lifetime customer."
We responded:
"Jessica, we appreciate your business and your continual support. It's also a joy to see all that you do for your community."
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Amanda Richey

October 3, 2025

5  out of  5
rating by Amanda Richey
"Steve is so helpful and knowledgeable. Best insurance agent in town!"
We responded:
"We strive to be the best and are always here whenever you need us."
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Jenna Carter

October 3, 2025

5  out of  5
rating by Jenna Carter
"Working with Steve on our insurance needs has always been a great experience! He is professional, knowledgeable, and patient is walking us through the policies or any changes needed. Whether it’s home, auto, life insurance, business related, Steve made sure to thoroughly explain our options and make sure it’s what is needed. If you are looking for someone that will quickly respond to your needs and genuinely cares, then Steve is the guy for you!"
We responded:
"We appreciate the kind words and know that we are here to protect you, your family and your businesses!!!"
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Jonathan Barnett

October 3, 2025

5  out of  5
rating by Jonathan Barnett
"State Farm has been fantastic to me and my family, put quite simply I trust Steve! He has always been fair and honest with myself and anyone I have referred to him. He exemplifies a good person and representative of a company."
We responded:
"Thank you Jon and we appreciate your business for over a decade now and hope to continue protecting you and your family moving forward. Also, congrats on the new business venture and trusting us to protect that as well."
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Martha Martin

August 18, 2025

5  out of  5
rating by Martha Martin
"This office is always helpful and professional. I would recommend them to anyone."
We responded:
"Thank you Martha, we strive to help all of our customers!"
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David Rodhe

August 17, 2025

5  out of  5
rating by David Rodhe
"Steve and and his office are very knowledgeable and available when I need them. Steve took the time and explained the Medicare options ,life insurane along with with the auto and home. I highly recommend this office."
We responded:
"Thank you David for the kind words and appreciate all of your business with our office."
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Melissa Taylor

August 13, 2025

5  out of  5
rating by Melissa Taylor
"Very nice people to talk to and work with"
We responded:
"Melissa you are a joy to work with as well, being very understanding. Thank you for the compliment."
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Steve Sapio

August 12, 2025

5  out of  5
rating by Steve Sapio
"Steve and Terri both treat us with respect and professionalism. Always there to answer any questions we ask and solve any issues that arise."
We responded:
"Greatly appreciate your business and glad we can help you when you need us."
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Dillon Shelton

August 6, 2025

5  out of  5
rating by Dillon Shelton
"Steve is the man! Couldn’t recommend a better guy and company to have a lifelong relationship with"
We responded:
"Thank you Dillon, greatly appreciate the love and great review. We try our best to help everyone and thankful for your business."
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Cheryl Gillespie

July 31, 2025

5  out of  5
rating by Cheryl Gillespie
"Steve goes above and beyond to help!! Great service!"
We responded:
"Thank you Cheryl, we take pride in trying to assist no matter the situation!!!"